Legal
Policies and terms
ZenWave v1 is trust-first: community, Trust Passport, verification, safety sessions, and support. These documents are practical product drafts for Nigeria and should be reviewed by qualified counsel before launch.
Draft for legal review
Not legal advice. Marketplace checkout and broad escrow remain paused unless compliance reviews clear them.
Terms of ServiceAccount, trust, safety, community, and launch-gated payment rules.ReadPrivacy PolicyHow ZenWave handles account, verification, safety, support, and payment-readiness data.ReadCommunity GuidelinesRules for safe, accountable communities and events.ReadAcceptable Use PolicyProhibited conduct, goods, services, and misuse.ReadWallet and PaymentsProvider-gated payment and wallet foundations for v1.ReadRefund PolicyRefund, cancellation, chargeback, duplicate payment, and dispute review rules.ReadEvent PolicyRules for community events, paid activities, attendance, cancellations, and safety.ReadSeller PolicySeller eligibility, listing duties, buyer disclosures, fulfilment, and marketplace restrictions.ReadTrust Passport PolicyVerification, public trust indicators, account standing, and feature eligibility.ReadData Retention PolicyRetention, deletion exceptions, legal holds, safety records, and lawful request handling.ReadSafety PolicySafety sessions, reports, guardian data, and urgent restrictions.ReadContent and CopyrightUser content, takedowns, counter-notices, and repeat infringers.ReadAML, KYC, and FraudWhy ZenWave may verify, limit, hold, or review risky activity.Read