Legal and safety
Nigeria policy center
ZenWave v1 is trust-first: community, Trust Passport, verification, safety sessions, support, and limited provider-gated payment foundations. Marketplace checkout and broad escrow remain paused unless legal, provider, compliance, fraud, refund, and reconciliation reviews clear them.
Important caveat
These policies are practical product drafts for Nigeria and are not legal advice. They should be reviewed by qualified Nigerian counsel before public launch.
User policies
Terms of ServiceAccount, trust, safety, community, and launch-gated payment rules.OpenPrivacy PolicyHow ZenWave handles account, verification, safety, support, and payment-readiness data.OpenCommunity GuidelinesRules for safe, accountable communities and events.OpenAcceptable Use PolicyProhibited conduct, goods, services, and misuse.OpenWallet and PaymentsProvider-gated payment and wallet foundations for v1.OpenRefund PolicyRefund, cancellation, chargeback, duplicate payment, and dispute review rules.OpenEvent PolicyRules for community events, paid activities, attendance, cancellations, and safety.OpenSeller PolicySeller eligibility, listing duties, buyer disclosures, fulfilment, and marketplace restrictions.OpenTrust Passport PolicyVerification, public trust indicators, account standing, and feature eligibility.OpenData Retention PolicyRetention, deletion exceptions, legal holds, safety records, and lawful request handling.OpenSafety PolicySafety sessions, reports, guardian data, and urgent restrictions.OpenContent and CopyrightUser content, takedowns, counter-notices, and repeat infringers.OpenAML, KYC, and FraudWhy ZenWave may verify, limit, hold, or review risky activity.Open
Readiness notes
Internal Operations ReadinessStaff checklist for legal, payments, support, safety, and launch gates.internalResearch Sources and Review NotesNigeria legal and policy research basis plus review caveats.internalPolicy Placement AuditWhere Nigeria policy links and notices appear across web and iOS surfaces.internal