Help Center

How can we help?

Browse common topics below. Signed-in members can open tickets from the app or app support.

Help article

I can't receive payments

Check payment request status, wallet restrictions, verification level, and whether the sender used the correct QR or payment link.

Trust Passport

Learn how public verification works and what each standing label means.

Report abuse

Submit a public safety report without signing in.

Service status

Public status updates for ZenWave services will be published here soon.